Priced per facility. Scoped to your reality.
Start with one site, prove the value, then roll out. Every plan includes the mobile app, the Evidence Timeline, and one-click Audit Packs — the difference is scale, integrations, and support.
The proof essentials for a single site — capture work, seal it, and export Audit Packs.
- 1 facility, up to 25 users
- Mobile capture & Evidence Timeline
- FSMA 204 / OSHA / HACCP packs
- Guided onboarding
- Standard support
For multi-site operators standardizing proof across a region.
- Everything in Basic
- Unlimited users per facility
- Integration Hub (WMS · CMMS · IoT)
- Exception engine & remediation SOPs
- Cost & ESG analytics · Priority support
For national footprints with strict data-residency and audit needs.
- Everything in Growth
- SSO / SCIM & role-based access
- Data residency & private ledger options
- Custom integrations & API limits
- SOC 2 / ISO under NDA · Dedicated CSM & SLA
All editions are billed per facility. Volume pricing applies above 10 sites. Ask about multi-year terms →
Every feature, side by side.
A first look at how the three editions differ — final packaging is confirmed during scoping.
| Capability | BasicSingle site | GrowthMost chosen | EnterpriseNational |
|---|---|---|---|
| Capture & field | |||
| Mobile capture (iOS & Android) | ✓ | ✓ | ✓ |
| Offline-first sync | ✓ | ✓ | ✓ |
| Guided SOPs with required evidence | ✓ | ✓ | ✓ |
| Vest-mounted capture | — | ✓ | ✓ |
| Evidence & compliance | |||
| Tamper-proof Evidence Timeline | ✓ | ✓ | ✓ |
| One-click Audit Packs (FSMA 204 · OSHA · HACCP) | ✓ | ✓ | ✓ |
| Exception engine & remediation SOPs | — | ✓ | ✓ |
| Custom retention policies | — | — | ✓ |
| Operations | |||
| Shift scheduling (estimate hours per service) | ✓ | ✓ | ✓ |
| Time & attendance · geofenced clock-in | ✓ | ✓ | ✓ |
| Work orders → evidence-backed invoicing | — | ✓ | ✓ |
| CAPA workflow (corrective/preventive) | — | ✓ | ✓ |
| Inventory · chemicals, consumables, PPE | — | ✓ | ✓ |
| Assets & preventive maintenance | — | ✓ | ✓ |
| Customer self-service portal | — | ✓ | ✓ |
| Reporting & integrations | |||
| Task, attendance & scheduling reports | ✓ | ✓ | ✓ |
| Cost & ESG analytics | — | ✓ | ✓ |
| Billing → NetSuite / Paylocity | — | ✓ | ✓ |
| ISO 27001 / 27017 / 27018 compliance | — | — | ✓ |
| Motorola VideoManager (body cameras) | — | ✓ | ✓ |
| Slack & Microsoft Teams alerts | — | ✓ | ✓ |
| Integrations & data | |||
| Integration Hub (WMS · CMMS · IoT) | — | ✓ | ✓ |
| Public API & webhooks | — | ✓ | ✓ |
| Cost & ESG analytics | — | ✓ | ✓ |
| Data residency / private ledger | — | — | ✓ |
| Access & security | |||
| Users per facility | Up to 25 | Unlimited | Unlimited |
| Role-based access (RBAC) | ✓ | ✓ | ✓ |
| SSO / SCIM provisioning | — | — | ✓ |
| SOC 2 / ISO reports under NDA | — | ✓ | ✓ |
| Onboarding & support | |||
| Facilities | 1 site | Multi-site | National |
| Onboarding | Guided | White-glove | White-glove |
| Support | Standard | Priority | Dedicated CSM + SLA |
Subscription FAQ
How is a "facility" defined?
A facility is a single physical site — a warehouse, plant, DC, or cold store — under one roof and one operating license. Multi-building campuses are scoped during onboarding.
Do we need to buy hardware?
No. Tessera runs on the phones your crews already carry, plus optional vest mounts. If you have IoT sensors, the Integration Hub ingests them; if you don't, capture is fully manual-friendly.
Can we start with one site and expand?
Yes. Start on Basic for a single facility and move up to Growth or Enterprise as you roll out — the same ledger carries forward, with no migration or data loss.
Is there a setup fee?
Editions include onboarding (guided on Basic, white-glove on Growth and Enterprise). Complex integrations are scoped separately and quoted up front.